Help centre

Answers to the questions people ask most often about nicagram.

Getting started

• Getting started — creating an account, changing your details, picking a username.
• Your profile — your bio, your password, two-factor authentication, disabling or deleting your account.
• Import — bringing your posts across from Instagram.
• Account migration — moving your followers to or from another server.
• Curated onboarding — how applications to join are reviewed, if this server reviews them.
• Email confirmation issues — what to do when a confirmation link does not work.
• Instance user limit — why registration is sometimes closed.

Posting

• Sharing photos and videos — creating a post, captions, alt text, archiving.
• Hashtags — what they do, how to follow one.
• Tagging people — tagging without mentioning in the caption.
• Stories — posts that expire.
• Licenses — what a Creative Commons licence on a post means.
• Embed — putting a post or a profile on another website.

Reading

• Timelines — home, public and network, and what is on each.
• Discover — finding posts, people and topics.
• Direct messages — sending, unsending and reporting messages.

Privacy and safety

• Controlling visibility — who can see each post, and how to make your account private.
• Blocking accounts — blocking, muting and blocking a whole domain.
• Report something — how to report a post, a comment or a profile.
• Safety tips — the short version of everything above.
• Community guidelines — what this server does not allow.
• Data policy — what is stored about you, and how to get it back or delete it.
• Parental controls — managed accounts for children.

The wider network

• What is the fediverse? — why you can follow people who are not on this server.
• Fediverse — the other software that is part of it.
• Instance actor — the system account other servers talk to.
• Banned instances — the domains this server does not federate with.
• Labs deprecation — an old notice about experimental features.

Still stuck?

If none of the above answers it, the people who run this server can be reached from the contact page.